Operations
2.1/5
Is your company ready for the agentic era?
Shaped by merchant feedback
- ~20 min
- 4 Pillars
- 24 questions
We're a vendor-neutral alliance helping brands adopt agentic commerce faster and more safely.
How does it work?
The ACMI measures four pillars
The four pillars of agentic commerce.
Operations
Is your business ready for agentic commerce?
- Strategy
- Data
- Ownership & Workforce
- Risk & Compliance
Discovery
Can agents discover and understand your offers?
- Find
- Understand
- Compare
- Represent
Transactions
Can agents place orders and complete transactions?
- Order
- Checkout
- Payment
- Economics
Fulfillment
Can you fulfil and support orders reliably?
- Deliver
- Support
- Resolve
- Scale
Instead of
- A gut feeling about how "ready" you are
- Finding out when a competitor gets picked instead
- One vague sense that "we should look into this"
- No way to tell strategy talk from actual state
With ACMI
- A general score, specific score per pillar
- Finding the gap before it costs you a sale
- 24 concrete answers, not a mission statement
- A result you can hand to your team as-is
“Merchants don’t need another headline telling them agentic commerce will change everything. They need to know where they stand and what to do next.
That’s what the Maturity Index delivers, and as the Alliance grows it becomes the benchmark for the whole mid-market.”
Stefan HamannInitiator of the Agentic Commerce AllianceCo-Founder and CAO shopware AG“Four teams, each certain the problem sat with one of the others. Twenty minutes of questions put the same number in front of all of them, and the argument turned into a plan by the end of the week.”
Things worth noting.
About 20 minutes, 24 questions across four pillars.
Pick the closest fit. A guess dressed up as certainty is worse than an honest "I don't know". It just moves the gap somewhere you can't see it.
Each answer maps to a level from 1 to 5. Those are averaged per pillar, and the four pillars average into your overall score. No hidden weighting, no adjustment for effort.
No individual can see your specific answers tied to your company. We only use them, stripped of any identifying details, to build aggregate benchmark data over time.
No. No account, no login required. The industry, country, and company-size questions at the start are only used to group results.
Yes, any time. Retaking it is the only way to see whether anything's actually changed since your last result.
Not yet. There aren't enough completed assessments for a fair comparison. Once there are, we'll show it. Until then, your result stands on its own.
Is your company ready for the agentic era?
- ~20 min
- 4 Pillars
- 24 questions